Call Us: 740-671-8814
Weekdays 8-6 | Saturday 10-2
319 Crescent St. Bellaire, OH 43906
We've built Frizzi Customs on honest, personable business. Our recipe to success is staying that way.
How we do business
1. DIAGNOSIS. Items that require disassembly or labor for accurate diagnosis are subject to a $60 non-refundable fee. This covers our time spent and counts towards the total upon completion.
2. APPROVAL. Upon diagnosis, we will contact you with a quote for approval. You can approve or decline the repair.
3. PAYMENT. We accept cash, credit, and debit cards. No checks. All card transactions are subject to a 3% surcharge.
4. COMPLETION. Upon completion, we will attempt to contact you. Most items will be held in store for up to 60 days. Larger items are limited to 30 days.
5. WARRANTY. We offer a 30-day warranty on used items, and a 3-year parts-only warranty on new computers that are built in-store.
6. REFUNDS. You can claim a full refund on any defective item within a week of purchase, or up to 30 days for in store credit.
7. CELL PHONES. All phone parts are warranted for manufacturer defects, but this does not include accidental damage. We cannot warranty items that have been broken or damaged.
8. COMPUTERS. All computers must be left at the store for proper diagnosis. Laptops are subject to $100 disassembly fee if necessary.
9. BACKUPS. In Windows reinstalls, we back up user data to our server for up to 90 days by default. You can request this data or opt out at any time.
10. PRIVACY. We will never sell your information to third parties, nor view your information unless explicitly required for the repair.